Information We Collect
We may collect account details, contact information, date of birth, qualification, category, domicile, uploaded documents, application records, payment references, communications and technical security logs.
How We Use Information
Information is used to provide eligibility matching, cyber cafe services, payment-linked application processing, customer support, security, record keeping and legal compliance.
Document Access
Uploaded documents are accessible to the customer, authorised administrators and an assigned worker only when required for an active application. Access is controlled and logged where supported.
Payment Information
Payments are processed by enabled third-party gateways through WooCommerce. OnlineZone does not ask customers to disclose UPI PINs, card PINs or banking passwords.
Job Alerts
If you subscribe to job alerts, we store your email address, optional mobile number and the categories or forms you chose, and use them only to email you about matching forms. Every alert email includes an unsubscribe link.
Retention and Deletion
Records are retained only as necessary for service, accounting, dispute resolution and legal obligations. Customers may request account or personal-data deletion, subject to records that must legally be retained.
Contact
Use the Contact page for privacy questions or submit a Data Deletion Request.